Director, Internal Communications - Employee Engagement / Editorial Channels - Minnetonka, MN (877882)

Employment Type

: Full-Time


: Media

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Primary Responsibilities:

  • Oversee digital communications channels and content (Hub, Sparq, digital signs, email, social / LinkedIn / Facebook / TBD)
  • Create and manage content strategy and editorial calendar across channels to support overarching internal communications goals
  • Assess performance and impact through analysis of data (qualitative and quantitative) to identify opportunities, drive improvements and increase effectiveness
  • Ensure editorial consistency across communications channels and provide editorial services as needed across internal communications
  • Lead and drive innovations and enhancements to employee communications experience and digital platforms - based on research, employee insights and industry best practices
  • Write / edit copy to support all channels and internal communications needs
  • Understand and execute distribution of communications across all channels to ensure timely and accurate delivery of messages
  • Support Internal Communications overall internal reporting
  • Support the identification of key stakeholders to include in the needs identification process, define the audience(s) to be addressed and provide recommendations to address communications needs
  • Draft, edit and distribute communications targeted to UnitedHealth Group employees, including articles, emails, executive communications, videos, presentations, speeches, digital signage, event-related communications, employee social media posts, intranet content, etc.
  • Monitor feedback on published content and identify opportunities to improve communications based on research and data
  • Provide ad-hoc input and support on core communications strategies across the internal communications department
  • Support innovations and enhancements to employee communications, programs and platforms
  • Serve as a trusted partner and work effectively with our business partners, including colleagues within Corporate Communications and with Optum and UHC communications partners - adding value and driving projects to achieve goals
  • You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications:

  • Bachelor's degree
  • 9+ years of experience in:Communications, marketing, public relations, employee engagement, or business managementAccount management and relationship development assessing and interpreting client needs and requirementsPresenting to groups and teamsContent creation across multiple channels
  • Experience with communications planning and tools, including intranets, email distribution, social media and digital communications
  • Excellent writing and editing skills with proven track record of executing campaigns and tactics
  • Experience in developing content tailored to specific audiences and channels (digital, print, social, verbal)
  • Excellent project management skills including development of strategic initiatives, active management and execution
  • Microsoft Office suite (PowerPoint / Word / Excel) experience
  • Preferred Qualifications:
  • Experience in building and executing initiatives in a corporate setting (or in consultation with corporations)
  • Internal communications experience
  • Knowledge and/or use of Associated Press Stylebook
  • Video and digital communications experience
  • Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 6 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm)

    Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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