Office of Refugee Resettlement (ORR) Case Coordinator - Philadelphia Area


: $50,560.00 - $78,130.00 /year *

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations

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Glyph Language Services is currently seeking enthusiastic Social Work Case Coordinators with child welfare experience, case management and/or mental health professional experience, and bilingual proficiency in Spanish and English to fill positions in the Philadelphia area serving child refugees with the Federal Office of Refugee Resettlement (ORR).

Case Coordinators provide child welfare based recommendations on individual unaccompanied alien children of refugees (UAC) cases, particularly in the areas of family reunification, identification of children with special needs and development of corresponding recommendations, staffing cases, reviewing individual service planning, collaborating with care providers in providing community support and medical services, troubleshooting special or unique cases.

Case Coordinators will work closely with the Federal Field Specialists and are responsible for implementing ORR policies and procedures; liaising with local immigration officials, non-profit agencies and legal service providers; providing guidance and direction to local care providers; making transfer and release decisions for UAC in their designated regions.

Job Responsibilities

  • Provide thorough case management, including but not limited to, tracking new client placement and progress, visiting local facilities and interviewing minor clients, facility staff, family members, and attorneys of record, making transfer suitability assessments and follow-up services determinations
  • Participate in case reviews with facility staff on a weekly basis
  • Provide third-party child welfare assessment of minor clients' cases
  • Hold weekly meetings with the Federal Staff to discuss difficult cases
  • Assist the Federal Staff in providing training/technical assistance
  • Attend court hearings and communicates information to legal service providers working on Unaccompanied Alien Child (UAC)'s immigration cases
  • Participate in area task force (coalition) meetings
  • Keep records on the status of clients' cases including those awaiting travel arrangements
  • Prepare written reports regarding progress and issues related to program trends
  • Assist in identifying placement for children who age out at 18 years of age

This a home-based position requiring travel within the Philadelphia area. Case Coordinators will use their personal vehicles for travel and will be reimbursed at the Federal mileage reimbursement rate.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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